pardon our dust

We are building something better

Our new site is on the way, with proper pages for every service, real case studies, and a version for each country we work in. In the meantime, we are still here and still working.

Start a conversation See what we do
still hammering
Where we are
phase 1 of 3
Updated as we go. Malaysia and Singapore open first, the Philippines follows.
Building
Pages, content, and the new regional sites
In progress
Opening
Malaysia and Singapore go live first
Next
Philippines
Hardware and connectivity pages follow
Next
while you are here

What we actually do

Digital Infrastructure

Servers, networks, and the unglamorous plumbing that keeps an organisation running.8 items

Servers, networks, and the unglamorous plumbing that keeps an organisation running.

  • Server provisioning and setup, on-premise and cloud
  • Local server builds and racking
  • Network design, switching, firewalls, VPN
  • Virtualisation and containers
  • Backup and disaster recovery
  • Monitoring, uptime, and alerting
  • Server and system migrations
  • Ongoing maintenance and patching

Applications & Portals

Web and mobile apps, member registries, and the places your community actually logs into.8 items

Web and mobile apps, member registries, and the places your community actually logs into.

  • Custom web application development
  • Mobile app development
  • Member registries and databases
  • Member and stakeholder portals
  • Websites and CMS builds
  • Third-party integrations and API work
  • Open source libraries and tooling
  • Legacy system replacement

Cloud Communications

Email, calls, and collaboration that does not cost enterprise money.6 items

Email, calls, and collaboration that does not cost enterprise money.

  • Email, domains, and DNS
  • Workspace and collaboration setup
  • Cloud calling and VoIP
  • Multi-factor authentication and access security
  • Shared drives and document management
  • Tenant migrations

Hardware & Connectivity

Devices and connectivity, especially where the last mile is genuinely hard.6 items

Devices and connectivity, especially where the last mile is genuinely hard.

  • Device procurement, imaging, and deployment
  • Last-mile connectivity in hard locations
  • Access control and door systems
  • On-site installation and cabling
  • Asset tracking
  • Hardware lifecycle and replacement planning

Digital Identity & Payments

SingPass identity and payment rails like PayNow and DuitNow, running in production today.6 items

SingPass identity and payment rails like PayNow and DuitNow, running in production today.

  • SingPass and MyInfo integration
  • Identity verification and authentication
  • E-voting, nominations, and attendance verification for AGMs
  • PayNow and DuitNow QR payment rails
  • GIRO and recurring collection
  • Open source payment QR libraries

Digitalisation Advisory

Honest advice on what to fix first, including when the answer is nothing.6 items

Honest advice on what to fix first, including when the answer is nothing.

  • Digitalisation roadmaps
  • IT audits and health checks
  • PDPA and data governance
  • Technology grant and funding support
  • Vendor selection and procurement advice
  • Training and handover

FlexiTech

You probably do not need a full-time engineer. You do need a reliable one.
the full story

Most of the organisations we work with are in the same position. There is too much technology to ignore and nowhere near enough to fill a full-time role. So the work lands on whoever is least afraid of it, usually the finance officer, or a committee member who built a website once in 2016.

The usual fix is to hire an agency for each project. That works right up until the project ends. The site goes live, the invoice is settled, everyone leaves. Eight months later something breaks, and fixing it is a new quote. Nobody is left who understands how it was built, sometimes including the people who built it.

FlexiTech is the other option. You get a named engineer or technical lead, embedded with your team for an agreed share of their week. Half a headcount is where most organisations start. They sit in your meetings, learn your systems properly, and are still there next quarter.

The difference is what we are paid for. On a project fee, a vendor does well when there are more projects. On a retainer, we do well when your systems stay boring. Maintenance stops being a renegotiation and becomes the job.

what you get
  • A named person who knows your setup, not a ticket queue
  • An agreed share of their week, from half a headcount upwards
  • Build, maintenance, and advice in one arrangement, with no separate quotes
  • Our team behind them, so annual leave and illness are not a crisis
  • Documentation written as we go, so the knowledge stays with you and not with us
  • Vendor and procurement advice, which frequently pays for itself
  • Room to scale up for a migration and scale back down afterwards
what you skip

No recruitment, no probation, no payroll, no statutory contributions, no laptop to buy, and no scramble to cover the gap when someone resigns four months in.

when it is not the right fit

If you have one clearly scoped piece of work and no ongoing systems to look after, a project is cheaper and we will say so. FlexiTech earns its keep when something has to keep running.

Tell us what your setup looks like now, and we will tell you what share of a headcount it actually needs. That conversation costs nothing and commits you to nothing.partnerships@dhcertainty.com

the pricing, no sales call required

Transparent pricing. Scale it monthly.

0.5 HCpopular8 days / 64 hrsSGD 2,880
1.0 HC16 days / 128 hrsSGD 5,760
1.5 HC24 days / 192 hrsSGD 8,640
2.0 HC32 days / 256 hrsSGD 11,520
Ad-hocas needed / no retainerSGD 450/day

Effective rate of SGD 360 per day on every retainer tier. Prices in SGD, excluding GST, billed monthly in advance. Minimum one-month commitment.

These rates are for registered Singapore charities, non-profits, Social Service Agencies, and NCSS member agencies. We are expanding eligibility to other regions.

and things we already run
Open source: PayNow QR (Singapore) and DuitNow QR (Malaysia) payment libraries, on npm and GitHub.
MalaysiaSingaporePhilippinesAdding moreWorking since 2014
no need to wait

The site is unfinished. We are not.

If your organisation needs help now, a half-built website is no reason to hold off. Tell us what you are dealing with.

partnerships@dhcertainty.com