Quote Second Opinion Got a quote for a website or app? Let us read it before you sign.
Send us a quote from another vendor. Within 3 working days, DigiHwy Certainty sends you a private report on what it misses: scope, yearly costs, who owns the domain, hosting and code, and support after launch.
Any vendor, anywhere in Malaysia
Send us a quote from any vendor in Malaysia: an agency, a freelancer or a software house. The review is free until 31 December 2026. From 2027 we plan to charge RM300 per quote, credited to your project if you go ahead with us.
If a grant is paying for part of it, tell us which one and we will check the quote against its rules too.
What quotes quietly leave out.
The same few gaps turn up again and again. Here is each one as a quote tends to word it, and how we write it in ours.
Domain and hosting in the vendor's name
what the quote says
The quote says the domain and hosting are included. It does not say whose name they are registered in. If it is the vendor's, leaving them later means asking for your own address back.
how we handle it
We register the domain and hosting in your organisation's name, with your own login. We set it up. You own it.
Yearly costs left out
what the quote says
The quote prices the build. The costs that come back every year are missing or buried: the domain, hosting, SSL certificate, email, software licences and maintenance.
how we handle it
We lay out the yearly costs upfront, line by line, next to the build price. You know what year two costs before you sign.
No handover of code and admin access
what the quote says
Nothing says you get the source code or the admin logins when the project ends. Without them, every change has to go back to the same vendor.
how we handle it
We hand the code over, with admin access to everything we set up. If you move on from us, you take it all with you.
Gaps in the scope
what the quote says
The quote lists pages and features and stops there. Content migration, training, backups, a privacy notice, payment gateway fees, testing and how change requests are charged are easy to leave out, and costly to find out about later.
how we handle it
We write down what is in and what is out, item by item, including the dull parts. If something is not included, the quote says so.
- From the journalQuestions to ask an IT vendor in MalaysiaYou stay liable when your vendor loses your data, and since 2025 they are liable too. The questions worth asking before you sign, and what to keep checking after.Read the post
- From the journalWhat a website or app actually costs in Malaysia (2026)Real 2026 price ranges for websites, portals and apps in Malaysia, plus the costs most quotes leave out: maintenance, 8% service tax and payment fees.Read the post
- Case studyA shop built around a harvest, not a warehouseLife2Life Oasis Farm is a social-enterprise organic farm in Klang, Selangor. We brought the farm online with a shop built around the weekly harvest, Starlink across all four acres, and CCTV on site.Read the story
No support terms after launch
what the quote says
The quote ends at launch. There is no word on who fixes things when they break, how fast they answer, or what that costs.
how we handle it
We name the person who supports you after launch, and we write down the response times.
Three steps, no sales call.
Send the quote
Upload it below as a PDF or photos, up to three files, with a line on what it is for.
We read it
An engineer at DigiHwy Certainty goes through it line by line. We never contact the vendor.
Your private report
Within 3 working days you get a report by email: what the quote leaves out, and what to ask before you sign.
Send us the quote.
Send the quote as it is. We read it, tell you plainly what is missing, and leave the decision with you.
What it costs
Free until 31 December 2026.
After that we plan to charge RM300 per quote, credited to your project if you go ahead with us.
Your quote stays between you and us. We never contact the vendor and never publish it.
Something to add in the meantime? Write to partnerships@dhcertainty.com with your reference.
Things people ask us.
Is it really free?
Yes. Every quote you send us by 31 December 2026 is reviewed free. You are under no obligation to work with us afterwards.
What happens after December 2026?
The review is free until 31 December 2026. From 2027 we plan to charge RM300 per quote, credited to your project if you go ahead with us.
What do you need from me?
The quote itself, as a PDF or a photo, up to three files. Tell us what it is for and anything about it that worries you. If a proposal or contract came with it, send that too.
Will you contact the vendor?
No. We never contact the vendor, and they will not know you asked us. What you do with the report is up to you.
Will you share or publish my quote?
No. Your quote stays between you and us. We never share or publish it, and we never name vendors, here or anywhere else.
How long does it take?
You get the report within 3 working days of sending the quote. If we need anything else to read it properly, we will ask.
What if we want you to build it instead?
Tell us, and we will send our own quote, written the same way: what is in, what is out, and the yearly costs upfront. From 2027, when the review has a fee, it is credited to your project if you go ahead with us.