Applications & Portals
Custom web applications, iOS and Android apps, portals and the internal systems behind them, built around how your organisation already works, with the code and the accounts in your name.
The problem, in your words.
Our whole operation runs on one shared spreadsheet that five people edit at once, and every Monday somebody spends the morning fixing what broke over the weekend.
Customers email to ask where their application has got to, and the only honest answer is: let me find out who has the file.
We paid an agency for an app a few years ago. It still works, mostly, but we never got the code and the agency has stopped replying.
Built in Singapore
We have been serving Singapore organisations since 2014. Quotes are fixed and given in SGD, the code belongs to you, and the accounts behind your system are registered in your organisation's name.
Our work here includes Friends in Deed, a crowdfunding platform for Girls' Brigade Singapore, and the HealthServe lifeline app, a 24/7 multilingual helpline for migrant workers. We also have an ongoing project with a dementia care centre in Singapore.
This page is written for Singapore charities, social service agencies, associations and SMEs. It covers Singpass login, PayNow, the grants that can co-fund a build, and what the PDPA expects of a portal that holds personal data.
We build web applications, iOS and Android apps, and portals for Singapore charities, social service agencies, associations and SMEs. A portal might serve members who renew each year, volunteers who sign up for shifts, beneficiaries following an application, or staff working through their cases, and each of them sees only what their role allows. Behind those screens sit the systems that do the work: case records, bookings and sign-ups, member registries, reports for your board or funder, and links to the tools you already use, so nobody has to type the same record twice. If an old system is slowing your team down, we replace it and bring the data with us.
A Singapore portal can sign people in with Singpass, which is open to any Singapore-registered organisation, with no setup fee, and the first 50,000 completed logins per month per UEN are free. Singpass cannot be the only sign-in option, so a portal that uses it needs a second way in as well. All integrations must meet FAPI 2.0 by 31 December 2026. Our Singpass integration page covers the detail.
For payments, businesses, associations and societies can receive PayNow through their UEN, and PayNow QR is part of the SGQR standard. Our PayNow QR library is open source, and our PayNow QR payments page explains how we put it to work.
Most projects begin with a free conversation and a look at how your team works today, spreadsheets and chat groups included. We agree in writing what the first release will do and what waits for a later one. We then build in short cycles and show you working screens along the way, so the staff and volunteers who will use the system can tell us what is wrong while it is still easy to change. If you are still deciding whether you need an app at all, our guide for Singapore organisations walks through that question.
The code sits in a repository in your organisation's name from the first commit, and the hosting, domains and app store accounts are registered to you too. We use widely used web and mobile technology, so another developer can take over if you ever move on. Most portals hold personal data, so access is set by role and checked on the server. Under the PDPA, you must notify the PDPC within 3 calendar days of assessing a data breach as notifiable, which means it is likely to cause significant harm or affects 500 or more people. Penalties go up to S$1 million, or 10% of Singapore turnover for organisations turning over more than S$10 million.
We give a fixed quote in Singapore dollars for the scope we agree, and the quote also lists what the system costs to run each month. Before you ask anyone for a quote, read what a website or app costs in Singapore and the questions to ask an IT vendor. A grant can co-fund the build, and which one fits depends on what kind of organisation you are:
- SMEs: the EDGE Grant replaced PSG on 30 September 2026. It covers up to 50% for SMEs, with up to S$30,000 a year for digital solutions, within an S$100,000 annual cap. Non-profits cannot apply.
- Social service agencies: the NCSS Transformation Sustainability Scheme offers up to 80% co-funding for up to 3 years. Part B covers bespoke projects such as custom web portals, up to S$150,000. Part C covers pre-scoped solutions, up to S$40,000 each.
- Charities: the Charities Capability Fund covers up to 80%, capped at S$40,000 per charity until 31 March 2027. Three comparable quotes are needed above S$6,000.
After launch you can call on us for support, keep an engineer on a FlexiTech retainer, or run the system yourselves with the documentation we leave behind.
From first chat to handover.
Show us how it works today
We sit with the people doing the work, look at the forms and spreadsheets, and write the problem down in your words.
Agree the first release
A fixed-price scope for the smallest version that genuinely helps, with running costs and later phases listed separately.
Build it in the open
Working screens every week or two, in your own repository, so you can test and change course before it gets expensive.
Launch and hand over
We move your real data across, train your team and leave documentation someone new can follow.
Stay, or go
Keep us for support or a FlexiTech retainer, or take it in-house; the code and the accounts are already yours.
Where we have already done this.
- Case study, HealthServe
HealthServe
HealthServe is a Singapore charity that supports migrant workers with medical care, mental health services and casework. We helped it launch a 24-hour crisis helpline for migrant workers, and built the websites and donation tools behind its COVID-19 response.
Read the story - Product, In production
Certainty
Certainty HelpDesk puts tickets, tasks, live chat, meetings and a client portal in one place, so a request is never retyped into a separate project tool. Help desk and project delivery, with a record you can point at.
See the product
Things people ask us.
How long does it take to build an app or a portal?
It depends on how many kinds of user it serves and how many other systems it talks to. The scope says how long the first release takes; small internal tools are short, portals with several roles, payments and integrations take longer. We tell you early if anything changes it.
How much does it cost?
We quote in Singapore dollars, fixed for the scope we agree in writing, and the quote also lists what it costs to run each month: hosting, app store fees and any paid services. If you want more later, that is a new, separate quote, not a surprise on the old one.
Do we own the code, and who hosts it?
You own it. The code lives in a repository in your organisation's name from the first commit, and the hosting, domain and app store accounts are registered to you. We work inside them with access you can revoke at any time.
Can we move to another developer later?
Yes, and we plan for it from the start. It is built on widely used technology rather than a private framework, with documentation written as we go. If you move to another developer or an in-house team, we hand over properly.
What if the one person who understands the system leaves?
That is exactly why we document as we build and keep everything in your accounts rather than in someone's head, ours included. A new staff member or another developer can pick it up from the documentation, and our team can step in while you rehire.
More of what we do
- Digital Infrastructure
- Digitalisation Advisory
- Cloud-Based Communications
- Singpass & National ID Integration
- Payments & Information Portals
- Hardware & Community Access
- Fully managed internet set-up
- Network management
- Community-driven ownership
- Sustainable energy
- Low-connectivity resilient applications
- IoT-enabled solutions